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Update Your Billing Information

Follow the steps below to update your credit card or edit your billing information.

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Written by Kathleen Webber

Before you start: You need the Admin or Billing role to see the Billing tab in Settings. If you don't see it, ask an Admin or Admin Only user to give you the Billing role — it lets you manage the subscription and invoices without any access to salary or employee data. See Understanding User Roles in LiveRem.

To update the payment card associated with your LiveRem subscription:

  1. Sign in to your LiveRem account.

  2. Navigate to Settings.

3. Click Billing.

3. Click Manage Subscription. This will open a new page where you can view your billing details, payment methods, and invoices.

4. Click the Edit (pencil) icon next to your current payment card, add new payment method or update the billing information.

Your new payment method will be used for future subscription payments.

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