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LiveRem Billing: Understanding Your Subscription and Fees
LiveRem Billing: Understanding Your Subscription and Fees
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Written by Kathleen Webber
Updated over a year ago

Introduction

LiveRem offers a comprehensive salary benchmarking solution tailored to the needs of businesses of all sizes. Our billing process is designed to be straightforward and flexible, accommodating the dynamic needs of your organization. Here's how billing works when you subscribe to our services.

12-Month Subscription Model

When you sign up with LiveRem, you are enrolling in a 12-month subscription, giving you full access to our robust API integration and a suite of features designed to aid in accurate salary benchmarking.

Base Fee and Included Employees

  • Base Subscription: $1,000 per year ($83 per month), excluding GST.

  • Included Employees: Up to 30 employees are included in the base fee within the API integration.

Additional Fees for Extra Employees

If your needs exceed 30 employees, additional fees apply based on the following tiers:

Tiers

Price per year (ex.GST)

0-30 employees

$1,000

30-100 employees

$2,000

100-250 employees

$3,500

250-500 employees

$5,000

500+ employees (enterprise)

Price on application

These prices are exclusive of GST and reflect the added value of integrating a larger number of employees into the LiveRem system. Pricing is subject to LiveRem's Terms of Service.

Payment Frequency

Annual Payment: Customers can pay the annual subscription price in full for convenience and ease of management.
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Subscription Cancellation

Should you decide to cancel your subscription, the cost will be equivalent to the full price of the annual subscription.

Automatic Renewal and Alerts

Your subscription will automatically renew to ensure uninterrupted service. You will receive an alert 30 days before the renewal date, giving you ample time to make any necessary adjustments or to opt-out of renewal.

Payment Methods

  • Credit Card: A valid credit card must be entered and will be used for monthly or annual billing.

  • On Account: Enterprise customers have the option to arrange payments on account.

Dynamic Pricing Adjustments

LiveRem understands that the number of employees you require may fluctuate. If the number of employees integrated into our system shifts outside of a predetermined tier, we reserve the right to adjust the pricing at our discretion to align with the value provided.

Conclusion

Our billing structure at LiveRem is crafted to support your organisation's growth and changing needs. By offering a transparent fee schedule, flexible payment options, and attentive customer service, we ensure that managing your subscription is as seamless as the valuable insights you gain from our service.

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