Welcome to the LiveRem help page. We're devoted to upholding the highest standards of data protection across all jurisdictions in which we operate. Here's how we ensure compliance with several pivotal regulations:
1. General Data Protection Regulation (GDPR)
Context: GDPR is an EU law ensuring data protection and privacy for EU citizens, addressing the export of personal data outside the EU.
How LiveRem Complies with GDPR:
Data Processing Agreement (DPA): We provide DPAs to clients, outlining mutual responsibilities.
Data Subject Rights: We have processes ensuring data subjects' rights, including access, rectification, and erasure.
Data Breach Notifications: We issue timely notifications for potential data breaches.
2. New Zealand Legislation
Privacy Act 2020
Context: This act emphasizes data protection, transparency, and businesses' responsibility for data breaches.
How LiveRem Complies:
Information Transparency: We clearly communicate our data collection, use, and sharing practices.
Data Subject Requests: We facilitate user requests to access, correct, or delete their data.
Security Measures: Our platform employs robust security measures to deter breaches.
Harmful Digital Communications Act 2015
Context: This act addresses harmful digital communication and provides redress for victims.
How LiveRem Complies:
Content Monitoring: We ensure our platform remains devoid of harmful digital content.
User Reporting: Users can report harmful content for prompt action.
Electronic Transactions Act 2002
Context: This act legitimises electronic transactions, equating them with paper-based ones.
How LiveRem Complies:
Digital Validation: All electronic transactions on our platform are securely handled by our third-party accredited provider, Stripe.
3. Australia Legislation
Privacy Act 1988 (including the Australian Privacy Principles - APPs)
Context: This act sets standards for collecting, storing, and using personal information.
How LiveRem Complies:
Privacy Policies: We're aligned with APPs, as detailed in our policies.
Data Breach Response: We have set protocols to address and notify about breaches.
Consumer Data Right (CDR)
Context: This amendment empowers Australians to access and share their data.
How LiveRem Complies:
User Control: Users control their data and decide its sharing.
Data Portability: Our platform supports data transfer to trusted entities.
Spam Act 2003
Context: This act regulates commercial electronic messages.
How LiveRem Complies:
Opt-In Practices: We only communicate with users who've given consent.
Unsubscribe Option: All our messages provide a clear unsubscribe option.
Telecommunications (Interception and Access) Act 1979
Context: This act regulates the interception and access to telecommunication.
How LiveRem Complies:
Data Access Protocols: We ensure lawful access to communications.
Electronic Transactions Act 1999
Context: This act fosters trust in electronic transactions.
How LiveRem Complies:
Secure Electronic Transactions: All transactions on our platform are encrypted and facilitated by our third-party accredited provider, Stripe.
4. Other Relevant Regulations
We actively adapt our platform to meet global data protection regulations. For regions with specific requirements not outlined here, please contact our support team.
FAQs
1. What is LiveRem's data retention policy?
LiveRem retains user data for a period necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required by law.
2.How can I request a copy of my data?
Users can request a copy of their data via their account settings or by contacting our support team.
3.How do I opt-out of marketing communications?
Users can unsubscribe from marketing communications using the link provided in the email or through account settings.
4. Where can I report a potential security vulnerability?
Please report any potential security vulnerabilities to our dedicated security team at [email protected].
Need More Information?
For a comprehensive understanding of LiveRem's commitment to data protection, privacy, and how we handle user data, please refer to our latest Privacy Policy. For other inquiries, contact our compliance team at [email protected].
Your data's security is paramount at LiveRem. We stand by our promise of transparency, responsibility, and unwavering compliance.