The Users & Access page allows you to invite teammates, assign roles, and manage user access within LiveRem. This helps ensure each user has the appropriate permissions based on their responsibilities.
Who can use this page: You need the Admin or Admin Only role to invite users, change roles or remove users. HR Manager, Integration Support, View Only and Mapping Only users can open the page to see who has access, but cannot make changes. Billing, Search Only and Limited Access users do not see this page.
Users Table Overview
The Users table displays all active users in your organisation along with their access details.
✉️ Email
Shows the user’s email address, which is used as their login ID. This is also where invitations and account-related notifications are sent.
👤Name
Displays the user’s name (if available). This helps you easily identify users beyond their email address.
🔐Auth Method
Indicates how the user logs into LiveRem.
For example:
Email & Password – Standard login using credentials
(Other methods may appear if integrations like SSO are enabled)
🛡️User Role
Shows the role assigned to the user (e.g., Admin, Admin Only, Billing, HR Manager, View Only).
You can update a user’s role directly from this column using the dropdown. Changes take effect immediately.
⚙️Actions
Provides quick actions you can perform for each user.
Delete (🗑) - Removes the user and revokes their access to the platform
Invite Teammates
The Invite your teammates modal allows you to:
Add one or multiple email addresses
Assign roles before sending invites
Remove an entry using the delete (🗑) icon
Skip or confirm the invitation process
You can learn more about the different user roles in the Understanding user roles in LiveRem page
For details about the permission levels assigned to each role, refer to the Assigning user roles page
Two roles give access to Settings without any salary or employee data: Admin Only for IT staff who set up users and SSO, and Billing for finance staff who only need the subscription and invoices.
This makes it easy to onboard multiple users in one step.
Pending Invites
The Pending invites modal shows users who have been invited but have not yet accepted their invitation.
From here, you can:
Resend invite - Send the invitation email again
Update role - Change the assigned role before the user accepts
Delete (🗑) - Cancel the invitation
This helps you manage outstanding invitations and keep user access up to date.
Update User Roles
You can change a user’s role at any time:
Locate the user in the Users list
Use the User Role dropdown next to their name
Select a new role
Changes are applied immediately and will update the user’s access across the platform.
Your organisation must always keep at least one Admin or Admin Only user. If you try to change the role of the last one, LiveRem shows “There must be at least one Admin or Admin Only user in this organisation.” Give another user the Admin or Admin Only role first, then make the change.
Remove Users
To remove a user from the platform:
Click the delete (🗑) icon next to the user
Confirm the action when prompted
⚠️ Note: Removing a user will revoke their access to LiveRem. You cannot remove the last Admin or Admin Only user in your organisation — LiveRem shows “You cannot remove the last Admin or Admin Only user in this organisation.” until another user holds one of those roles.
Things to Note
Roles determine what users can see and do within the platform
You can update roles even after sending an invite (via Pending invites)
Deleting a pending invite cancels the invitation completely
Make sure to assign roles carefully to maintain security and proper access control
Admin Only and Billing users land on Settings when they sign in, because they have no data screens to open. This is expected.