Introduction
At LiveRem, we are committed to providing exceptional support to our users. Whether you need assistance with our salary benchmarking tool, have a question about your account, or require technical help, our dedicated support team is here to help you through multiple channels.
Contact Channels
We understand the importance of timely and effective support, which is why we offer various methods to get in touch with us, ensuring that you can choose the one that best suits your needs.
Email Support
For non-urgent inquiries or detailed support requests, email us at:
[email protected]: Ideal for comprehensive questions, feedback, or if you need to attach documents or screenshots.
When sending an email, please include as much detail as possible about your issue or question to help us provide you with the most accurate and speedy assistance.
Online Chat
For real-time support while navigating our platform, use our online chat feature:
Live Chat: Accessible directly on our website, this option allows you to chat with a support agent instantly.
The live chat is perfect for quick questions, troubleshooting, and guidance on using our platform's features.
Phone Support
For immediate assistance or to speak directly with a support representative, call us at:
Toll-Free Number: 0800 REM LIVE (0800 736 5483)
Our phone support is available during business hours, providing you with quick and personal assistance.
Best Practices for Contacting Support
To make your support experience as smooth as possible, consider the following tips:
Identify Your Issue: Before reaching out, try to identify the issue you're experiencing as clearly as possible.
Gather Relevant Information: Have your account details, any error messages, or relevant screenshots at hand.
Choose the Right Channel: Select the support channel that matches the urgency and complexity of your issue.
Conclusion
Our support team at LiveRem is dedicated to providing you with the highest level of service. Whether you prefer email, phone, or online chat, we are here to assist you with any questions or issues you may encounter. Your satisfaction is our priority, and we strive to ensure that every interaction with our support is helpful and positive.