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Sub-organisations and connecting multiple integrations

Model multiple entities under one LiveRem account, and connect the same integration more than once

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Written by Jonathan Morgan

Sub-organisations let you model multiple legal or trading entities under a single LiveRem account — for example a New Zealand parent company and its Australian subsidiary, or several acquired companies that share a payroll system but report separately.

With sub-organisations set up, you can also connect more than one of the same integration (for example two iPayroll accounts, one per entity), with each connection assigned to its own sub-organisation.

Before you start

You'll need:

  • Admin access to your LiveRem account

  • A clear picture of the entities you want to represent — name them how they should appear to your team and in your benchmarks

Step 1 — Create your sub-organisations

  1. Go to Settings → Organisation → General.

  2. Scroll to Sub-organisations and click Add sub-organisation.

  3. Enter a name (for example Acme NZ) and save.

  4. Repeat for each additional entity.

You can rename a sub-organisation at any time. If you delete a sub-organisation that has integrations assigned to it, LiveRem will warn you first and unassign those integrations on confirm — the integrations themselves remain connected, just at the top level.

Step 2 — Assign a sub-organisation when adding an integration

Once you have at least one sub-organisation, the Add an integration dialog gains a Sub-organisation picker. Choose which sub-organisation the data from this connection should populate.

Integrations connected before you created sub-organisations continue working at the top-level organisation. You can edit them later from the integration's edit screen to assign a sub-organisation.

Connecting the same integration more than once

With sub-organisations in place, you can connect the same integration type more than once — each connection points at a different entity. For example:

  • Two iPayroll connections, one assigned to Acme NZ and one to Acme AU

  • Two EnableHR connections

  • Two MYOB connections

  • Two Employment Hero connections

  • Two Sage People connections

Each connection has its own credentials and syncs independently. In the integrations list, you'll see each connection on its own row with the sub-organisation name underneath.

Xero is a bit different

Xero uses a single OAuth connection that can grant access to multiple Xero tenant organisations at once. Rather than connecting Xero twice, you connect once and LiveRem lists each approved Xero tenant org inside the single integration. You then assign each tenant org to a sub-organisation individually.

How sub-organisations affect your department names

When a sub-organisation is assigned to an integration, LiveRem prefixes the department names from that integration with the sub-organisation name and a dash — for example "Engineering" from Acme AU becomes "Acme AU - Engineering" across LiveRem. This means:

  • You can still see at a glance which entity a department belongs to in People Data, Market Data, and Dashboards.

  • If the same department name (e.g. "Engineering") exists in two entities, they remain distinct in benchmarks and reports.

  • Renaming a sub-organisation updates the prefix on the next sync — no manual remapping required.

Things to note

  • Sub-organisations are optional. If you only have one entity, you don't need to create any — everything continues to work at the top level.

  • Existing connections aren't disturbed when you introduce sub-organisations. They stay at the top level until you assign one.

  • Sub-organisation assignment can be changed later from the integration's edit screen — no need to disconnect and reconnect.

  • Department-level access (see Manage Department Access) operates on the prefixed name, so you'll choose, for example, "Acme AU - Engineering" rather than just "Engineering" when assigning access.

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