Step 1: Contact PayGlobal Support
Get in touch with PayGlobal support and request an export of your payroll file to an FTP site.
Step 2: Obtain FTP Details
PayGlobal will:
Upload the exported file to a specified FTP directory.
Provide you with:
Directory name
FTP username
FTP password
Step 3: Provide FTP Details to LiveRem
Once you have received the FTP details from PayGlobal, input the:
Username
Password
Directory name
into the relevant connection fields in LiveRem.
Step 4: Notify LiveRem
Because this is an unusual connection method, please email [email protected] to let us know you’re connecting via PayGlobal FTP. This ensures we can monitor and support your connection.